Car Guard Privacy Policy
Car Guard has been proudly serving the Greater Green Bay area since 1987. We are the longest-running independent detailing business in the area, specializing in auto detailing, ceramic coating, and auto glass replacement. We believe in old-school customer service: If you care, we care.
At Car Guard, we respect your privacy and are committed to protecting the personal information you provide to us.
Information We Collect
When you contact Car Guard, request an estimate, schedule a service, make an appointment, or otherwise interact with us, we may collect information such as:
- Your name
- Phone number
- Email address
- Vehicle information
- Service and appointment details
- Information you voluntarily provide when communicating with us
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Provide estimates and services
- Communicate with you about your vehicle or requested services
- Send appointment confirmations, reminders, and service-related messages
- Respond to questions or requests
- Provide customer support
- Send promotional or marketing communications when you have provided appropriate consent
- Improve our products, services, and customer experience
SMS/Text Messaging
If you provide your mobile phone number and consent to receive text messages from Car Guard, we may use SMS messaging to communicate with you regarding appointments, estimates, services, reminders, customer support, and, where applicable, promotional offers.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
Message and data rates may apply. Message frequency may vary.
You may opt out of receiving SMS messages at any time by replying STOP to a message from Car Guard. You may reply HELP for assistance.
No Sale or Sharing of SMS Information
Car Guard does not sell, rent, or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.
SMS consent and related customer information are used only for the purposes described in this Privacy Policy and to provide communications you have requested or authorized.
Information Sharing
We may share information with service providers that assist us in operating our business, such as appointment scheduling, communications, payment processing, website hosting, or other business functions. These providers may only use information as necessary to provide services to Car Guard.
We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of Car Guard, our customers, or others.
Data Security
We take reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and Website Information
If you visit our website, we may collect certain technical information, such as your browser type, device information, IP address, and general website usage information. Cookies or similar technologies may be used to improve website functionality and understand how visitors use our website.
Your Choices
You may contact Car Guard at any time to request information about the personal information we have collected from you or to ask us to update or correct your information, subject to applicable legal requirements.
You may also opt out of marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
Car Guard may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how Car Guard handles your information, please contact us:
Car Guard
Greater Green Bay Area
Phone: 920-445-8313
Email: sales@carguardusa.com
Website: https://www.